We process orders on a weekly basis on Wednesday, so we need
to have all orders entered by Tuesday night to be included
in that week's batch. Agent orders can be entered individually
online through our agent order interface or uploaded in a
large batch using our CSV format option. All subscription
information, such as title, sku, terms, and remits will be
provided on your magazine cost list. All orders are processed
once they have been entered online and payment applied to
your account. Payment can be made by check, money order, Visa,
or MasterCard. Your payment account balance is always
available online in the Agent Section of the website, so that
you always know how much money you have available with us.
Once your order is entered and processed by you, it is ready
to go to the publishers in our weekly processing. As soon
as your order has been entered, you will have access to confirmation
and detail reports showing order details and expected delivery
times. Any discrepencies in terms or payment will be reported
at the time of order entry, so you do not have to wait a week
or two to find out it was not processed or a price has changed.
Occasionally, we may have an order that is returned by the
publisher at a later date, but this is rare. It is usually
due to a magazine ceasing publication or a change that we
were not notified of, such as change in remittance or terms.